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VPS (Voice Processing System) is an interactive voice processing program builded using C++ for use under Windows computers with professional telephony line devices. This software is an effective voicemail, call attendant, info-line, audiotext or autodial solution for medium to large businesses. For example, VPS can redirect in-coming calls during office hours or take messages for a number of voice mail boxes after hours. All calls (including those answered by you) are logged with date, time and caller ID. The recorded messages can be played at any time, or if necessary, saved for future reference.

VPS can also be used very simply as a computer answering machine. But, when needed, you can explore the advanced key response and programming options to create a sophisticated telephone interactive response system. You will find many exciting ways to use VPS to provide information, serve your customers and save time.

VPS has been implemented in the largest wireline telecommunication company in Indonesia using R2 and SS7 protocol and handling their up-to more than one hundred thousand costumers with own mailbox and over than hundred of thousands calls per day.

Typical Application

• Voicemail (from a single answering message to hundreds of voice mailboxes).
• In-coming caller ID logger.
• Call divert and/or direct calls.
• Telephone information lines or AudioText type systems.
• Automated billing information (linked to a database).
• Automated telephone surveys or quiz (using the number entry features linked to a database).
• Automated outbound call dial & message systems.
• and many more telephone related applications...

Features

• Multiple E1 line support (1 - 32 E1 or equal up-to 1024 channels simultaneously; subject to your computer spesification).
• Caller ID logging (even if no message is left).
• Call key select menus and ability for caller to enter numbers.
• Call transfer (subject to your phone company or PBX features).
• Messages Retrive (listen to messages by dialing-in).
• Save in-coming messages as wav files (keep messages for legal/record purposes).
• Automatic hours feature (enter your office hours and it will automatically answer after hours).
• Unlimited (selectable) out-going messages and menus.
• Automated outbound calls and messages (for telemarketing, messaging etc.).
• Unlimited voice mail boxes (subject to your computer spesification).
• Extended message play on key press including support for wav, mp3 and vox.
• Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
• Ability to open files or run other software to process data or report information.
• Free professionally voiced greetings included.

Minimum System Requirments

• Windows 95/NT4/98/2000/2003/Me/XP.
• Pentium II 300 or above with at least 64MB RAM and 10GB disk space (higher requirements apply for multiple line installations).
• Telephony card (eg. Dialogic etc.).
• MySQL database engine 3.23 release version or above

For more info, please contact us here..